How to send a Local Fax and International Fax with an eFax Thin Client?

Local Fax Click “New Fax” in “Fax” menu. In the “Basic Information” tag, input a fax number in “Fax No.” field. Click “Upload” to attach the document to the “Attachments” field. International Fax For international Fax, IDD code is required. Please add “,,” and the IDD authorization code after the fax number. The format is […]

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Where can I see group chat history in Jabber?

No ad-hoc group chat history is saved automatically (the same as one-to-one chat history). Like saving one-to-one chat history, you have to manually save the chat session into a HTML file yourself. Please refer to “Can I save my chat in Jabber?” for further information.

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The calls drop after several seconds / minutes. What could be wrong?

This problem can occur when you or the person you called are lost the wireless network connection or switching between networks (e.g. from Wi-Fi network to mobile data network). For better experience, you may avoid unnecessary movement and stay in a place where can provide a strong wireless network connection during the calls, or using […]

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Why my Jabber for Android always disconnect during standby mode?

Some android phones have installed the battery saver application to extract maximum performance from battery. Please watch out for power saver apps / mode on your device to fix the issue, you may add Jabber in the white list of the power saver apps / mode. This will also explain why you encounter the similar […]

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